How do I make a reservation?

Once you decide on the unit you would like to stay in and your dates are confirmed, send us an email to stay@checkedinvictoria.com so we can send you the booking form and the payment link. Once the completed form and payment are received you will be sent a final confirmation.

How do I pay?

We accept all major credit cards via our online processing partner Pay Pal. If you do online banking with a Canadian bank you can also pay via Interac/E transfer

Do I pay a deposit?

In order to hold your reservation you will need to make a 50% deposit.

When do I pay my balance?

Balances are due 60 days prior to your arrival date.

Will my unit be guaranteed to me?

If you have paid your deposit of 50% then your unit will be guaranteed for you.

How do I get there?

About two weeks prior to your arrival you will be sent the final arrival instructions.

How will I gain access to my rental?

Each unit has detailed arrival instructions and these will be sent to you two weeks prior to your arrival.

Do I need insurance?

We always suggest purchasing Trip cancellation/interruption insurance. You can do this through your local travel agency. Some credit cards offer this protection if you have paid for the trip with that card. You will need to phone them and check to see if this coverage is available to you.

Can I cancel my reservation?

You can cancel your reservation in full, less $50, up until 59 days prior to your arrival. After 60 days your trip becomes 100% non refunable.

Can I bring my pet?

We have two units that can offer accommodations for your pet.

Is the rental family friendly?

All our units are very family friendly. We supply a play pen and booster seat at all our units.

Is parking included?

All our units include parking

Will wifi be available?

All our unit include free wifi

Do I pay for local calls?

All our units have free local calling.

What do I need to bring?

You only need to bring your personal items. We have hair dryers, salt, pepper, oil, and complimentary hand soap, shampoo and conditioner for your first shower! As well all the bedding and linens are there for the extra sofa bed and play pen.

It’s the little things that matter to us because we know they matter to you!

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